For orders over AU$140, shipping within Australia is free.
For orders under AU$140, shipping within Australia is AU$9.90.
We will do everything we can to get your products to you in a timely fashion. We aim to have all orders dispatched from our Auckland warehouse within one working day. Please allow an estimated delivery time of 10 working days (items may take longer to get to you during busy periods and public holidays). Please be aware that disruptions to supply chains as a result of natural disasters, extreme weather events, pandemics and/or industrial disputes, which are beyond Confitex’s control, may further delay deliveries.
Orders are sent via NZ Post International tracked courier delivery. When your order is dispatched, an email will advise you of your tracking number, so you can monitor its delivery. For up-to-date information regarding the NZ Post International delivery schedule please visit their service alerts page or click the tracking link in your dispatch notification email.
For deliveries to New Zealand, USA or UK and Europe please click the flag icon in our website footer to order from your local website.
Our deliveries arrive in discreet plain packaging or courier bags.
For further information regarding delivery please see the Delivery + Returns section of our Help page.
If you have any queries about Confitex products or your order, please contact us at email@example.com.